Support Forum › Category: Super Testimonial Pro › Super Testimonial Pro: Plugin can not be activated.
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Catharina asked 4 years ago

Hi, I just purchased your Super Testimonial Pro plugin. After installing it and trying to activate it, I get a message that the plugin can not be activated because it creates a fatal error.
Fatal error: Cannot redeclare ktps_columns() (previously declared in /home/.sites/78/site4524357/web/artofstyle/wp-content/plugins/super-testimonial-pro/admin/tp-testimonials-pro-admin.php:90) in /home/.sites/78/site4524357/web/websitename/wp-content/plugins/super-testimonial/admin/tp-testimonials-admin.php on line 63
What can I do?

1 Answers
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Themepoints Staff answered 4 years ago

Hi,
Thanks for your question. maybe you install both versions ( free & pro ) at the same time that’s why it showing you the error message. please deactivate your free version then install the pro version. we hope it solves your issue.

Best Regards