Support Forum › Category: Super Testimonial Free › The shortcode only works if I input it twice, but then it shows testimonials twice
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knikkolette asked 6 years ago

I set up 3 

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3 Answers
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Themepoints Staff answered 6 years ago

Hi,
Thanks for contact with us. we just check our plugin on the latest version of WordPress & it works perfectly. can you please clear the issues it better for us to assist you.

Best Regards

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Knikkolette answered 6 years ago

Hi, I am using WordPress 5.2.2.  I originally tried all options of your shortcode…  – only showed 1 testimonial – showed nothing on the page – showed nothing on the page The image below is what one of the testimonials looks like in edit mode: 
code in edit mode
This is what the page looks like when using the code:

This is how I had to enter the code to get it to work properly after updating the plug-in.
How I got it to work
Perhaps I misunderstood the directions, but I thought I only had to put one line of code in… 
Either way – it’s working now. 
 
 

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Themepoints Staff answered 6 years ago

Hi,
Thanks for your reply with the details. you insert category name (

) but you need to use category ID to display testimonial by category. that’s why it not showing anything. if you do not insert any category ID it showing all testimonials.

please flow the attached screenshot for more details:
How to find the category ID:
http://prntscr.com/o873j8
We hope it solves your issue.

Best Regards