Support Forum › Category: Accordion Wp Pro › Why will my not load Accordion Pro?
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Tony asked 8 years ago

I’ve just purchased Accordions Pro and downloaded wp-accordions-pro-full-v5.zip.  But when I try to add it to my site by upload, it fails to install with the error message:
“Installing Plugin from uploaded file: wp-accordions-pro-full-v5.zip
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.”

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2 Answers
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Themepoints Staff answered 8 years ago

Hi,
Thanks for contact with us & we are really sorry about this problem. it’s not our plugin problem because you upload the wrong file. please extract the wp-accordions-pro-full-v5.zip file & upload  (wp-accordions-pro.zip) single file. when you upload full file it’s give a error because there is 3 different file (documentation , license etc) inside the full files. 
if you need more information please don’t hesitate to ask again.

Thanks
Themepoints Support Team

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Kailin answered 8 years ago

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